Devices Guide

Overview

Devices are smartphones, tablets and desktop applications that users are using the login. This feature is to bubble up information about the smart devices LoginTC organization users are leveraging when using LoginTC multi-factor authentication.

Business or Enterprise subscription required

See the Pricing page for more information about subscription options.

New Feature Notice

Devices is a new feature that is continuously evolving. The goal is to give administrators more data and insights into the devices being used for multi-factor authentication.

Searching Devices

To search for a particular device:

  1. Log in to LoginTC Admin
  2. Click Devices: Devices
  3. Enter a search term in the search field
  4. Click Search Devices

The keyword is matched with any one of the following user and device attributes:

  • User username
  • User email
  • User name
  • Device name

Device Details

View Details

To view a particular device details click on the device name from the Devices index page.

Devices

From the devices page there is a list of users using the device, current active tokens and user actions related to the device.

Edit Device Name

To edit a particular device details click on the Settings button from the device details page:

Devices

Only the name can be edited.

Adding Devices

A device is automatically added once a user loads a LoginTC token for an organization. There is no need to manually add devices.

Troubleshooting

Need help? Please see our Help Page, Knowledge Base or contact us directly at support@cyphercor.com.