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October 30, 2023 •
Welcome to the first installment of our new blog series about authentication use cases. In this series we’ll showcase a variety of common and unique authentication scenarios, and recommended authentication solutions for each.
This installment explores three different authentication scenarios where offline MFA with Windows Logon is needed, as well as the four different solutions for these use cases. Check out one of our previous blogs about offline authentication with Windows Logon if you’re interested in learning more.
Maria is an employee at a software company, who occasionally has to travel on business to conferences and trade shows. She has a company issued smartphone and uses it with the LoginTC app for second factor authentication when logging into Windows Logon.
One day she arrives at a conference and wants to show one of her business partners a demo of her company’s product, but Maria’s laptop can’t connect to the conference hall Wi-Fi until she logs in.
How can Maria login to her laptop without first being connected to the internet?
In order to facilitate offline authentication, Maria’s IT team has set up Offline QR Code. This authentication method utilizes a QR code to generate one-time passwords in an authenticator app.
To use this method, Maria inputs her first factor credentials into her Windows machine and then selects “LoginTC App QR Scan” from the dropdown list of authentication methods. She opens her authenticator app and selects “Scan QR Code”. This opens up the camera in her authenticator app, and Maria can use her phone to scan the QR code shown on her computer. This generates a one time password in the app, which Maria inputs into the space provided.
She’s now securely logged in to her Windows machine with zero external communication required.
Maria’s company chooses to start using a fully on-premises authentication solution. Included in this solution is an authenticator app that can generate one-time passcodes with zero external network connectivity required.
Maria uses this app to login to all of her protected services and applications. After inputting her first factor credentials, she selects “Software Token OTP” from the dropdown list of available methods and inputs the 6-digit code into the space provided.
James works in a high-security environment for a company that builds and operates solar farms. To protect internal systems, external network connectivity is strictly prohibited. His company does not issue company smartphones to all staff.
To secure these systems, James’ company is introducing multi-factor authentication (MFA), but they want to ensure that no external connections are required for authentication and that smartphones are not used for authentication.
James’ IT team decides to implement Passcode Grid authentication for every employee at the company.
A passcode grid is a 5×5 grid with cells containing 3-character tuples. This grid is unique to James, and he can print out the passcode grid, or save it somewhere secure.
James logs into his Windows machine with his first factor credentials, and when prompted, selects “Passcode Grid” from the list of available authentication methods. Then in the spaces provided, James inputs the requested tuples and clicks “Log in”.
If James’ company switches to an on-premises MFA solution, a passcode grid can also be used for offline authentication with an on-premises deployment.
Philippe is on his way to a company retreat when his connecting flight gets canceled, and his bags are lost in transit. He needs to let his team know that he’s going to be late, but his company doesn’t allow for smartphone authentication, and his passcode grid is in his checked luggage.
How can Philippe log into his laptop to send an email to his team?
Philippe calls his company’s help desk, who instructs him to use an offline bypass code.
Philippe logs into his laptop with his username and password and, recognizing that he is not connected to the internet, the system prompts him for an offline bypass code. Philippe’s help desk relays the 9-digit code to him from where it’s listed in his user account, and he inputs the code to complete login.
Philippe can now find a secure Wi-Fi connection and get an email to his team.
Whether you need users to be able to authenticate offline with or without a smartphone, or in an emergency, there’s an authentication solution for your use case.
Explore every LoginTC authentication method, and stay tuned for the next installment of our authentication use case series.