Two factor authentication for Dell iDRAC

 
Last Updated: November 19, 2025

Overview

The LoginTC RADIUS Connector is a complete two-factor authentication virtual machine appliance packaged to run within your corporate network.

This documentation guide shows administrators an overview of how LoginTC MFA works with Dell iDRAC, including installation guidelines, requirements, architecture, policies and settings.

User Experience

There are a wide variety of authentication mechanism users can use to perform MFA with Dell iDRAC.

• Push Normal
• Authenticator App
• Hardware Token
• Bypass Code

Supported Dell iDRAC Version

Supported devices include :

• Dell iDRAC7
• Dell iDRAC8
• Dell iDRAC9
• Dell iDRAC10

Architecture Authentication Flow

The Appliance is very easy to configure with a rich web-based interface much like LoginTC Admin Panel.

LoginTC MFA Authentication Flow for Dell iDRAC

1. A user attempts access with their existing Dell iDRAC portal username / password,OTP (one-time passcode)
2. An LDAP authentication request is sent to the LoginTC RADIUS Connector
3. The OTP portion of the password is removed and the username / password is verified against an existing first factor directory (LDAP, Active Directory or RADIUS)
4. An authentication request is made to LoginTC Cloud Services
5. The service confirms appropriate device to check OTP against, software or hardware
6. The OTP is validated
7. The LoginTC RADIUS Connector polls until the service responds
8. LDAP success sent back to Dell iDRAC
9. User is granted access to Dell iDRAC

Prerequisites

Before proceeding, please ensure you have the following:

• LoginTC Admin Panel account
• Computer virtualization software such as VMware ESXi, VirtualBox, or Hyper-V
• Virtual Machine requirements:
  • 1 vCPU
  • 2 GiB RAM
  • 8 GB disk space

Create Application

Start by creating a LoginTC Application for your deployment. An Application represents a service (e.g. An application is a service (e.g., VPN or web application) that you want to protect. e) that you want to protect with LoginTC.

Create a LoginTC Application in LoginTC Admin Panel, follow Create Application Steps.

If you have already created a LoginTC Application for your deployment, then you may skip this section and proceed to Installation.

Installation

1. Download the latest LoginTC RADIUS Connector:
   • OVF for ESXi, VirtualBox
   • VHD for Hyper-V
2. Import the virtual appliance your computer virtualization software
   • Instructions for Hyper-V
3. Ensure that LoginTC RADIUS CONNECTOR has a virtual network card
4. Start the virtual appliance
5. You will be with a console prompt:
6. Login using the username logintc-user and default password logintcradius:
7. Once logged in type setup:
8. Follow the on-screen prompt to setup a new password for logintc-user:
9. By default the appliance network is not configured. Manually configure the network by typing 1 and hit enter:
10. Follow the on-screen prompts to setup the network. When done, type 1 and enter to confirm the settings:
11. You will be presented with the network configuration which includes the URL to connect to the appliance from a web browser (example https://172.20.221.105:8443):
12. Navigate to the URL shown in the console dashboard (example: https://172.20.221.105:8443):
13. Login using the username logintc-user and the password that was set in the initial setup:
14. Link to your existing LoginTC organization. The 64-character Organization API Key is found on the LoginTC Admin Panel under Settings >page API >page Click to view, also see Organization API Key:
15. Confirm the LoginTC organization name and click Continue to LoginTC RADIUS Connector:
16. If you have an existing LoginTC RADIUS Connector your wish to import configurations then click Yes, import configurations from an existing LoginTC RADIUS Connector, otherwise click No, continue to the adminsitration panel:

    NOTE
    These instructions assume a new environment. For a complete 2.X / 3.X to 4.X upgrade guide: LoginTC RADIUS Connector Upgrade Guide

17. Now you are ready to use the LoginTC RADIUS Connector:

The LoginTC RADIUS Connector runs a firewall with the following open ports:

Port	Protocol	Purpose
1812	UDP	RADIUS authentication
443	TCP	API traffic
8443	TCP	Web interface

Configuration for LDAP 2FA

Endpoints describe how the appliance will authenticate your https://en.wikipedia.org/wiki/Lightweight_Directory_Access_Protocol>LDAP-speaking device with an optional first factor and LoginTC as a second factor. Each endpoint has 4 Sections:

1. LoginTC Settings

This section describes how the appliance itself authenticates against LoginTC Admin Panel with your LoginTC Application. Only users that are part of your organization and added to the domain configured will be able to authenticate.

2. User Directory

This section describes how the appliance will conduct an optional first factor. Either against an existing LDAP, Active Directory or RADIUS server. If no first factor is selected, then only LoginTC will be used for authentication.

3. Challenge Strategy / Passthrough

This section describes whether the appliance will perform a LoginTC challenge for an authenticating user. The default is to challenge all users. However with either a static list or Active Directory / LDAP Group you can control whom gets challenged to facilitate seamless testing and rollout.

4. Client Settings

This section describes which LDAP-speaking device will be connecting to the appliance and whether to encrypt API Key, password and secret parameters.

The web interface makes setting up an endpoint simple and straightforward. Each section has a Test feature, which validates each input value and reports all potential errors. Section specific validation simplifies troubleshooting and gets your infrastructure protected correctly faster.

First Endpoint

Close the console and navigate to your appliance web interface URL. Use username logintc-user and the password you set upon initial launch of the appliance. You will now configure the LoginTC RADIUS Connector.

Create a new endpoint file by clicking + Create your first endpoint:

LoginTC Settings

A list of available Applications will be displayed from your LoginTC organization. Select which LoginTC Application to use:

Configure the application:

Configuration values:

Property	Explanation
Application ID	The 40-character Application ID, retrieve Application ID
Application API Key	The 64-character Application API Key, retrieve Application API Key
Request Timeout	Number of seconds that the RADIUS connector will wait for

The Application ID and Application API Key are found on the LoginTC Admin Panel.

Click Test to validate the values and then click Next:

User Directory

Configure the user directory to be used for first authentication factor in conjunction with LoginTC. You may use Active Directory / LDAP or an existing RADIUS server. You may also opt not to use a first factor, in which case LoginTC will be the only authentication factor.

Active Directory / Generic LDAP Option

Select Active Directory if you have an AD Server. For all other LDAP-speaking directory services, such as OpenDJ or OpenLDAP, select Generic LDAP:

Configuration values:

Property	Explanation	Examples
host	Host or IP address of the LDAP server	ldap.example.com or 192.168.1.42
port (optional)	Port if LDAP server uses non-standard (i.e., 389/636)	4000
bind_dn	DN of a user with read access to the directory	cn=admin,dc=example,dc=com
bind_password	The password for the above bind_dn account	password
base_dn	The top-level DN that you wish to query from	dc=example,dc=com
attr_username	The attribute containing the user’s username	sAMAccountName or uid
attr_name	The attribute containing the user’s real name	displayName or cn
attr_email	The attribute containing the user’s email address	mail or email
LDAP Group (optional)	The name of the LDAP group to be sent back to the authenticating server.	SSLVPN-Users
encryption (optional)	Encryption mechanism	ssl or startTLS
cacert (optional)	CA certificate file (PEM format)	/opt/logintc/cacert.pem

Click Test to validate the values and then click Next.

Existing RADIUS Server Option

If you want to use your existing RADIUS server, select RADIUS:

Configuration values:

Property	Explanation	Examples
IP Address or Host Name	Host or IP address of the RADIUS server	radius.example.com or 192.168.1.43
Authentication Port (optional)	Port if the RADIUS server uses non-standard (i.e., 1812)	1812
Shared Secret	The secret shared between the RADIUS server and the LoginTC RADIUS Connector	testing123

Click Test to validate the values and then click Next.

Challenge Strategy / Passthrough

Configure which users will be challenged with LoginTC. This allows you to control how LoginTC will be phased in for your users. This flexibility allows for seamless testing and roll out.

For example, with smaller or proof of concept deployments select the Static List option. Users on the static list will be challenged with LoginTC, while those not on the list will only be challenged with the configured First Authentication Factor. That means you will be able to test LoginTC without affecting existing users accessing your VPN.

For larger deployments you can elect to use the Active Directory or LDAP Group option. Only users part of a particular LDAP or Active Directory Group will be challenged with LoginTC. As your users are migrating to LoginTC your LDAP and Active Directory group policy will ensure that they will be challenged with LoginTC. Users not part of the group will only be challenged with the configured First Authentication Factor.

Challenge All Users

Select this option if you wish every user to be challenged with LoginTC.

Challenge Users Based on Static Username List

Select this option if you wish to have a static list of users that will be challenged with LoginTC. Good for small number of users.

LoginTC challenge users: a new line separated list of usernames. For example:

            jane.doe
            jane.smith
            john.doe
            john.smith

Challenge Users Based on Group Membership

Select this option if you wish to have only users part of a particular Active Directory or LDAP group to be challenged with LoginTC. Good for medium and large number of users.

Configuration values:

Property	Explanation	Examples
Challenge Groups (Optional)	Comma separated list of groups for which users will be challenged with LoginTC	SSLVPN-Users or two-factor-users
Challenge Groups (Optional)	Comma separated list of groups for which users will always bypass LoginTC	NOMFA-Users

Click Test to validate the values and then click Next.

Client Settings

Configure LDAP client (e.g. your LDAP-speaking endpoint:

Client configuration values:

Property	Explanation	Examples
name	A unique identifier of your RADIUS client	CorporateVPN
IP Addresss	The IP address of your LDAP client (e.g. your LDAP-speaking endpoint). Add additional IP Addresses by clicking plus.	192.168.1.44

Under Authentication Mode select Direct

Property	Explanation	Examples
Excempt Primary Bind	When enabled, multi-factor authentication is skipped for the first successful LDAP authentication in each connection. This is useful when the device initially binds with a service account before authenticating the actual user.	No
Excempt Users	Users matching specified usernames or distinguished names will be exempt from multi-factor authentication. Use this option when the device first connects with a service account, disconnects, and then re-establishes a new LDAP connection to authenticate the actual user.	None
Normalize Usernames	Specify whether usernames like “DOMAIN\john.doe” and “john.doe@example.com” are treated as-is or as simply “john.doe”. This should be set to yes.	Yes, normalize usernames
Enable Monitor User	Specify a username that will not require LoginTC authentication. Use this setting if the device connecting performs monitoring of LDAP connections and always expects a successful bind.	No

The LoginTC RADIUS Connector will directly and automatically perform the LoginTC second factor. See User Experience for more information.

Click Test to validate the values and then click Save.

Testing

When you are ready to test your configuration, create a LoginTC user (if you haven’t already done so). The username should match your existing user. Provision a token by following the steps:

1. In a new tab / window log into the LoginTC Admin Panel
2. Click Domains
3. Click on your domain
4. Click on Members
5. Click Issue Token button beside your user:
6. A 10-character alphanumeric activation code will appear beside the user:
7. Open the LoginTC mobile app.
8. Enter the 10-character alphanumeric activation code:
9. Load the token to complete the process

When you have loaded a token for your new user and domain, navigate to your appliance web interface URL:

Click Test Configuration:

Enter a valid username and password; if there is no password leave it blank. A simulated authentication request will be sent to the mobile or desktop device with the user token loaded. Approve the request to continue:

Congratulations! Your appliance can successfully broker first and second factor authentication. The only remaining step is to configure your RADIUS device!

If there was an error during testing, the following will appear:

In this case, click See logs (or click the Logs section):

Dell iDRAC 2FA Configuration

Once you are satisfied with your setup, configure your RADIUS device to use the LoginTC RADIUS Connector as its RADIUS authentication source. Set the RADIUS timeout to 90 seconds to allow enough time for LoginTC authentication responses.

For your reference, the appliance web interface Settings page displays the appliance IP address and LDAP ports:

The following are quick steps to protect your Dell iDRAC logins with LoginTC. The instructions can be used for all LDAP supported iDRAC versions.

1. Navigate to the iDRAC and login:
2. Under Overview click and expand iDRAC Settings:
3. Under iDRAC Settings click User Authentication:
4. Click Directory Services:
5. Click Microsoft Active Directory:
6. Scroll to the bottom and click Configure Active Directory:
   

   Property	Explanation	Example
   Enable Certificate Validation	Indicated whether to check the LDAP certificate being served by the LoginTC RADIUS Connector. We recommend turning this on, these instructions have it turned off.	checked
   Upload Directory Service CA Certificate	Specify the CA certificate served by the LoginTC RADIUS Connector. This can be found under SETUP > Settings > RADIUS/TLS (RadSec) Server Certificate .	certificate file

7. Click Next:
   

   Property	Explanation	Example
   Enabled Active Directory	Whether Active Directory is enabled as a user authentication method. Should be checked.	checked
   User Domain Name	The active directory domain that will be searched by LDAP. Can use existing AD domain name	ubiquitous.cyphercor-labs.com
   Timeout	Timeout in seconds to wait for the LoginTC RADIUS Connector to process the request. Recommended 50-70 seconds.	50
   Specify Domain Controller Addresses	IP Address of the LoginTC RADIUS Connector, which is acting as an LDAP proxy.	10.0.10.163

8. Click Next and select Standard Schema:
9. Click Next:
   

   Property	Explanation	Example
   Specify Global Catalog Server Addresses	IP Address of the LoginTC RADIUS Connector, which is acting as an LDAP proxy.	10.0.10.163
   Standard Schema Role Groups	Specify active directory group the user must be a member of and corresponding role.	idrac-super-users

10. Select Finish

To test, navigate to your Dell iDRAC portal, select the correct Domain and attempt access.

Since the Authentication Mode is set to Direct the authentication options are:

• Push notifications, learn more.
• LoginTC Passcode, learn more, using password,OTP
• Authenticator App, learn more, using password,OTP
• Hardware Token, learn more, using password,OTP
• Bypass Code, learn more, using password,bypasscode

User Management

Create users in LoginTC corresponding to your AD/LDAP users and provision them tokens. There are several options for managing your users within LoginTC:

• Individual users can be added manually in LoginTC Admin Panel
• Bulk operations using CSV Import
• Programmatically manage user lifecycle with the REST API
• One way user synchronization to LoginTC Admin is performed using User Sync Tool.

For more details about user management and provisioning, visit the User Management guide.

Logging

Logs can be found on the Logs tab:

Troubleshooting

Not Authenticating

If you are unable to authenticate, navigate to your appliance web interface URL and click Status:

Ensure that all the status checks pass. For additional troubleshooting, click Logs:

Upgrading

From 4.X

The latest LoginTC RADIUS Connector upgrade package can be downloaded here: Download RADIUS Connector (Upgrade)

1. Navigate to SETUP > Upgrade:
2. Click Upload and select your LoginTC RADIUS Connector upgrade file:
3. Click Upload and do not navigate away from the page:
4. Once upload is complete upgrade by clicking Install Now:
5. Wait 10-15 minutes for upgrade to complete:

From 3.X

Complete 3.X to 4.X upgrade guide: LoginTC RADIUS Connector Upgrade Guide