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Microsoft Is Retiring SMS and Voice MFA in Entra ID: The Dates, the Scope, and What to Do Before February 2027

August 28, 2026 • Lisa Trumbley

Microsoft is retiring the SMS and voice delivery it provides for multi-factor authentication in Microsoft Entra ID on 1 February 2027. Before that, on 1 September 2026, passkeys become the default authentication experience and users currently enabled for SMS or voice are automatically enabled for passkeys and prompted to register. If you still need SMS […]

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