Organizations typically have different individuals in charge of specific tasks when it comes to technology development, operations and end-user support. LoginTC Admin Panel administrators have roles which allow organizations to ensure the right level of privilege is assigned to the right account.
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The following lists the possible roles:
To add a new administrator and assign a role simply click on the Administrators tab in the left hand menu and then click the Add button in the top right. Enter the email address of the new administrators and select which role to assign.
For the Help Desk role there is an additional option for Group Restrictions. This option will restrict the users the Help Desk administrator is permitted to perform actions against to only those part of one of the groups selected.
Click Add to add the new administrator.
The role can be changed at any time.
An email inviting the administrator to the LoginTC organization will be sent. They will need to log in to accept the invitation.
Click on the administrators email from the Administrator tab and then the Settings to edit or delete the administrator.
The role can be changed at any time. The email cannot be changed. In order to change an administrators email simply delete the existing administrator and create a new one.
Scroll down and click Update to finalize the change. You cannot modify your own role.