Admin Panel Guide

Overview

LoginTC Admin is a cloud-based control panel for LoginTC administrators. Access by clicking Admin Login in the header of the logintc.com website. LoginTC Admin gives administrators one place to manage their LoginTC organization. An organization is where users, mobile tokens and domains (i.e. connector deployments) are viewed and managed.

Domains

Click on the Domains tab to view all the domains in your organization. You can create a domain for each of your LoginTC-enabled services. Click on a domain to manage its users and their tokens.

Creating Domains

After clicking on the Domains tab, click on the Create button in the top right to create a new domain.

Name

The domain name will appear on authentication requests (e.g. Office VPN)

Icon

The domain icon (e.g. your organization logo) will appear on authentication requests

Connector

How you will connect your infrastructure to this domain

Key Policy

Specify how your users will unlock their token to authenticate

Type Description
One-step Requests are approved with a single tap of a button (see supported apps below)
PIN Requests are approved by a 4-digit PIN selected by the user, a lot like a bank card
Passcode Requests are approved by a passcode selected by the user, control minimum length
Bypass Codes

Allow bypass codes to be used. For more information see Bypass Codes

Request Polling

Allow users to launch LoginTC requests from LoginTC app by polling for pending requests directly from the app (see supported apps below)

Issuing Tokens

Within a domain click on the View Members button to manage the domain’s users and their tokens.

On this page you can perform the following actions on individual domain members or in bulk:

  • Issue New Token
  • Revoke Token
  • Remove from Domain

The user’s token state and activation code are also displayed. Your users will receive an email containing their Activation Codes when you issue them tokens.

Domain Attributes

Domain attributes allow administrators to add additional information to the authentication request.

Sample requests without and with domain attributes:

To add domain attributes, navigate to a domain and click Create Domain Attribute

Type Description
Custom The static title and content will appear on every request
IP Address Display the IP Address of the originating request when available

Click Create in order to add the domain attribute.

Settings

Within a domain click on the Settings button to manage the domain’s settings.

Name Description Default
Request Retry Limit A user’s token will be revoked when consecutive invalid attempts exceed the retry limit. This includes login attempts with bypass codes 5
Request Timeout Time until an authentication request expires 120
Activation Code Expiration Requests are approved by a passcode selected by the user, control minimum length 365 (days)
Bypass Codes Allow users to authenticate using bypass codes in case they lose their 2nd factor device. For more information see Bypass Codes Enabled
Request Polling Allow users to swipe down from the LoginTC app to view pending authentication requests from this domain. Enabled

Click Update in order for the setting changes to take effect.

One-step and Request Polling are supported for:

One-step domains will be treated as PIN domains for users running older or unsupported versions of the LoginTC app.

Users

Click on the Users tab to view and manage your users.

Use the domain filter and keyword search to narrow down your user search. On this page you can perform the following actions on individual users or in bulk:

  • Add to Domain
  • Remove from Domain
  • Delete

Creating Users

After clicking on the Domains tab, click on the Create button in the top right to create a new user.

Bulk Import

You can also import a comma-separated values (CSV) file containing a list of users by clicking on the Bulk Import button in the top right.

See the User Management Guide for additional methods of importing users and user-management.

Bypass Codes

Bypass Codes can be used as an alternative authentication method in the event users misplace their 2nd factor device.

For more information see Bypass Codes.

In order to leverage the Bypass Codes feature, you must have a Professional or Enterprise subscription. See the Pricing page for more information about subscription options.

Settings

Within a user view click on the Settings button to manage the user’s settings.

Name Description
Name The user’s name will be used to address them in emails
Email Activation codes will be sent to this email address

Click Update in order for the setting changes to take effect.

Username cannot be updated

A new user will have to be created if a new username is required.

Logs

Click on the Logs tab to view the actions of your users.

Narrow down your view by selecting a domain and a date range.

Administrators

Manage LoginTC administrators in one place. The LoginTC Admin Roles feature allows customers to control administrator rights, for example granting limited privileges for help desk Account Managers.

Invite other administrators to help administer your organization by clicking on the Administrators tab and then the Add button. The administrators that you invite will receive an email with instructions to join your organization.

Roles that may be assigned:

  • Super Administrator: The Super Administrator roles has full access to all actions and settings in the LoginTC Admin Panel.
  • Account Manager: The Account Manager roles has access to create, delete, and update Users; create and delete tokens; and create and delete bypass codes.

In order to leverage the Admin Roles feature, you must have a Professional or Enterprise subscription. See the Pricing page for more information about subscription options.

Settings

The Settings page contains information about your organization, including: your subscription, billing information, billing history, and API key.

Click on the Click to view button in the API section to view your 64-character API key. This secret key is used by the LoginTC Connectors.

Subscription

Click on the Upgrade Subscription button to upgrade your annual subscription (i.e. user limit). You may upgrade your subscription at any time as your organization grows and you will only be required to pay a prorated rate of the difference between your old and new subscription price.